Register for the NPAC Service

Based on the functions you selected, you will need to register for the NPAC service. Please fill out the form below.

Fill Out This Form to Register for the NPAC Service

For additional information, please contact Account Management Team
EMAIL or call: 844-820-8039

Company

First Name

Last Name

Email

Phone Number

CAPTCHA

Please enter your contact information in the provided fields and the Non-Disclosure Agreement (NDA) will be sent to the email provided. If you do not receive the email, please contact lnpa-acct-mgmt@iconectiv.numberportability.com or call 844-820-8039.

More information about the NPAC service registration

If you are a Service Provider or Provider of Telecom-Related Services (PTRS), you can apply to become an authorized NPAC user.

PLEASE NOTE: New PTRS users must go through the New User Evaluator (NUE) process to ensure that the application meets the guidelines of the North American Portability Management (NPAM) LLC for permitted use of NPAC data.

Authorized Service Providers

Authorized Service Providers including those that have an Operating Company Number (OCN) issued from the National Exchange Carrier Association (NECA), hold an Operating Authority, Certificate of Public Convenience and Necessity (CPCN), Radio License or VoIP Proof of Numbering and participate in porting numbers.

Authorized Providers of Telecom-related Services (PTRS)

Authorized Providers of Telecom-related Services (PTRS) include those that route, bill or rate calls or perform network maintenance. It also includes interconnected VoIP providers not eligible to obtain numbering resources from the North American Numbering Plan Administration , non-facilities-based resellers of interconnected VoIP services that use number resources and facilities of interconnected VoIP providers or Public Switch Telephone Number resellers and Service Bureaus that perform porting work on behalf of a Service Provider.

NPAC service registration process

For more information on the process, review the NPAC Onboarding Course.

Step 1: Fill out the form above

Step 2: Check your email for a fillable NDA PDF. Fill it out and email your completed NDA to LNPA-Acct-Mgmt@iconectiv.numberportability.com. Please include “NPAC NDA” in the subject line.

Step 3: When the NDA is approved, you will receive an acceptance email with a countersigned NDA, an NPAC New User Application (NUA) to be filled out, and an onboarding ticket number.
Please note the timeframe for receiving and NDA acceptance email is between one and five business days.

Step 4: When the NUA is accepted, you will receive an email with the NPAC Regional User Agreement (RUA), one for each region, the Master Services Agreement (MSA) retrieval instructions, as well as the Pricing Schedule and approved NUA for your records.
Please follow the instructions to download the MSA.

Step 5: Fill out the RUA and attachments and reply to the email in Step 4 with your completed form and attachments.

Step 6: Once your RUA is accepted, the Account Manager will create an account for the Primary Contact and they will receive a Confirmation Code and credentials for the NPAC Customer Portal and sFTP server.

For additional information, talk with an account management representative.

Get Started

Fill Out This Form to Register for the NPAC Service

For additional information, please contact Account Management Team EMAIL or call: 844-820-8039

Authorized Service Providers

Authorized Providers of Telecom-related Services (PTRS)

For additional information, please contact Account Management Team
EMAIL or call: 844-820-8039