Authorized NPAC user
Service Providers, Providers of Telecom-Related Services (PTRS) and Service Bureaus
Authorized NPAC users can access telephone number portability data for routing, rating, billing and network maintenance in connection with providing or facilitating the provision of telecommunications services. Authorized users include Service Bureaus that perform porting work on behalf of a Service Provider.
Law enforcement and public safety agencies
When verifying a telephone number during an investigation, dispatching emergency response services or relaying 9-1-1 calls, Law Enforcement and Public Safety Answering Point (PSAP) personnel need to know the data is updated and accurate. Accessing the nation’s sole authoritative numbering database helps quickly verify porting history and provides the Service Provider’s Law Enforcement Emergency Contact information.
Fraud mitigation and risk assessment
Healthcare providers, financial institutions and fraud mitigation and risk assessment businesses can access telephone number portability data to help verify a customer’s identity before approving a transaction or disclosing information. Subscribing to this service enables businesses to be aware of recent porting activity that may indicate fraud.
Marketing, research and TCPA compliance
For businesses that need to stay in compliance with the Telephone Consumer Protection Act (TCPA), one violation can result in steep fines. PortData Comply provides up-to-the-minute information about whether a number has been ported between wireless and wireline. Call centers, contact centers, market research firms, marketing agencies, telemarketers and debt collectors can access this authoritative data to avoid inadvertently dialing prohibited numbers.